Archive for the ‘HDTV’ tag
A Multi Dwelling Unit (MDU) DirecTV horror story
My son graduated from college, got his first real (great) job and moved in to one of the hottest properties in our area. That’s the good part of the story.
When my son got his move in date for his new apartment he called DirecTV to order service. We’ve been customers for years and have always loved what DirecTV offers. He jumped on calling because he had seen a commercial offering free Sunday Ticket for new subscribers and he didn’t want to miss it. He was a little too quick with his actions as he received his move in papers a day or so later that had a number for DirecTV on it, but no explanation that to have DirecTV service in the building tenants were required to use that number.
My sons building is an MDU, or Multi Dwelling Unit and this means that he shouldn’t be a DirecTV customer at all, he should be (as we would find out days later) a Discernity customer. Who is Discernity? They are a reseller that offers DirecTV service through their company to the tenants of managed buildings. When you sign up with an MDU Service Operator you aren’t getting DirecTV service, you are getting (insert MDU SO name) TV service, provided by DirecTV. There is a difference.
